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HOUSE CARE


CARING FOR THE FURNITURE:

  • Please don't place hot objects directly on surfaces. Use the coasters and placemats provided to protect tables and other delicate surfaces.
  • Please avoid moving heavy or statement furniture. Smaller items like chairs can be adjusted for your comfort, but should be returned to their original position at the end of your stay.
  • If sofas, beds, or other furniture are stained with substances that are difficult to remove (blood, red wine, dyes, oils, and so on), or suffer damage requiring professional service, an additional fee will be charged based on the severity of the damage and the cost of restoration.
  • If any item in the house is broken or lost, an additional charge will apply based on the value of the item.
  • If you find something that isn't working properly, or have questions about how to use an appliance, please get in touch.
    • PROPER USE OF TOWELS AND LINENS:

  • Please don't use towels or sheets to clean shoes or floors, or to remove makeup. Damage or loss fee: $25 per towel.
  • Our team will replace your towels only if you leave them inside the tall wicker baskets.
  • Bed linens are changed every third day, unless you'd prefer sooner — just let us know.

    • AIR CONDITIONING:

  • Every bedroom has air conditioning for your comfort. Please adjust the temperature using the +/- buttons on the remote hanging on the wall beside the bedroom entrance. To conserve energy, please try to turn the A/C off when you're not in the room.

    • USING THE GRILL:

  • Casa Hibisco has a charcoal grill ready for your culinary adventures, and includes 2 complimentary bags of charcoal.
  • Additional charcoal is available for $5 per 1-pound bag.
  • Please never leave the fire unattended.
    • Casa Hibisco WW8P+3G El Paredón, Guatemala